Symptom: When using PCD 12.6 and attempting to upgrade a UCCX cluster from version 11.6 to 12.x, the task will fail with message "Task paused due to validation issues" This is occurring due to a TLS negotiation issue that only happens during the upgrade task. Other operations such as cluster discovery can work without issue. Conditions: Using PCD 12.6 to upgrade UCCX 11.6 to a later version Cisco Bug: CSCvx60122 - After the UCCX upgrade from 11.6.2 to 12.5 SU1, the Finesse LD Gadgets are not working. Products & Services; Support; How to Buy; Training & Events; Authentication endpoint is not reachable. Please contact your Administrator" Able to login to UCCX Appadmin, Finesse Desktop, but unable to login to CUIC. Conditions The steps are straight forward for new installs and some massaging needs to occur for upgrades to 11.6. But suffice to say, Cisco has done a nice job of laying out its deployment guide and they cover the configuration step by step, regardless of the style of deployment you are doing. Going Fully Redundant Upgrade UCCX to the latest version that supports CUCM 10.5, which is UCCX 11.6. This also supports CUCM 12.5. Use PCD to upgrade/migrate CUCM to 12.5 on the new vSphere. Bug Details Include. Full Description (including symptoms, conditions and workarounds) Status. Severity. Known Fixed Releases. Related Community Discussions. Number of Related Support Cases. Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service CUCM/CUC/UCCX Cluster Upgrade from 10.5/6 to 12.5 We are coming up on finally upgrading to 12.5 from 10.5 and I need a little assistance/feedback on upgrade options. Currently all of our VMs run on two UCS chassis running ESXI 5.5 that are not a member of our VSphere cluster. View uccx_b_uccx-features-guide_chapter_01.pdf from Guide 1151 at University of Notre Dame. Context Service • Context Service, page 1 • CCX Component Integration with Context Service, page 2 • Design on how to install and configure the contact center solution see, Cisco Unified Contact Center Express Install and Upgrade Guide. 1 For 4. Install the upgrade file from CUCM OS Administration -> Install/Upgrade and Select the Source to be either DVD/CD or Remote File System and click next. I selected DVD/CD and put the ISO file in the local Datastore of the C UCM VMware image (see below). If you select Remote file system you will need to perform the installation using an SFTP Cisco uccx 11.5 downloads how to# Cisco uccx 11.5 downloads install# Cisco uccx 11.5 downloads drivers# Cisco uccx 11.5 downloads full size# Cisco uccx 11.5 downloads update# Cisco uccx 11.5 downloads update# For example, initial deployment of the OVA and UC application may have been done on ESXi 4.0 update 1. The 78xx phone firmware included in 11.5 (1)SU7 has been deferred from cisco.com due to the following: CSCvr54598: Intermittently not ring after upgrade to 12.6 Customers upgrading to 11.5 (1)SU7 will need to apply the fixed 78xx firmware following the upgrade in order to avoid hitting this issue. edit with the answer: After some digging it looks like the ISR4321 supports the CISCO-VOICE-DIAL-CONTROL mib and has cdspActiveChannels, which appears to be 1.3.6.1.4.1.9.9.86.1.2.1.1.8. Using snmpwalk does seem to return the correct information on number of PRI channels used, in the example below, 4. 11.6 (1) Description (partial) Symptom: Cisco Unified Conta