A practical, user-friendly guide that provides an introduction to cloud computing using IBM SmartCloud, along with a thorough understanding of resource management in a cloud environment.This book is great for anyone who wants to get a grasp of what cloud computing is and what IBM SmartCloud has to offer. If you are an IT specialist, IT architect, system administrator, or a developer who wants A practical, user-friendly guide that provides an introduction to cloud computing using IBM SmartCloud, along with a thorough understanding of resource management in a cloud environment. This book is great for anyone who wants to get a grasp of what cloud computing is and what IBM SmartCloud has to offer. If you are an IT specialist, IT architect, system administrator, or a developer who wants Abstract. IBM® SmartCloud™ Control Desk is an industry leading IT Service Management Solution, capable to provide a single solution to your multivendor, multi platform IT environments. With todays dynamic and changing IT environment, where virtualization and cloud have provided additional complexities to IT, and with the increasing access of TMDB Webinar manual Datum: 21 augustus 2013 Confidential IBM, 2013 Page 3 1. Introduction This manual provides an overview for the users with hints & tips on the IBM SmartCloud Webinar tooling. It is not intended to replace the online content of the FAQs and guidance material. Skip to content. Login; Login It does so through automated service request handling, efficient change management, and optimized asset lifecycle management across IT and enterprise domains. SmartCloud Control Desk helps to reduce total cost of ownership by using one unified solution to license, install, and manage multiple ITIL processes under one price point. Step-by-step instructions for all the basic functions can be found in the User's Guide page which can be found on the Support page of the SCE management console. This 100+ pages essential guide to getting started with IBM ® SmartCloud ® Enterprise and IBM ® SmartCloud ® Enterprise Application Services covers the following areas: meet growing demands. This solution guide discusses the SmartCloud Desktop Infrastructure offering with Citrix VDI-in-a-Box running on IBM Flex System®. With the hosted virtual desktop (HVD) approach, all applications and data that the user interacts with are stored centrally and securely in the data center. IBM PureFlex Systems (the Standard and Enterprise offerings include SmartCloud Entry by default) KVM Makes IT resources available for use more quickly. Enables you to respond to business requirements more promptly. Reduces deployment time, and shares resources more effectively with an intuitive user interface. High-level executives aren't only bigwigs around the office, they are also emerging as VIPs in IBM's efforts to drive adoption of its SmartCloud portfolio of cloud-based enterprise software offerings. IBM unveiled new cloud application suites targeted at C-level executives, including chief marketing officers (CMOs) and chief financial officers (CFOs). IBM Smarter Commerce head, Paul Papas A practical, user-friendly guide that provides an introduction to cloud computing using IBM SmartCloud, along with a thorough understanding of resource management in a cloud environment. Who this book is written for. This book is great for anyone who wants to get a grasp of what cloud computing is and what IBM